Job Description

Why work for us? At the TEC, you'll be part of a team committed to shaping a dynamic tertiary education system that delivers lifelong learning and supports strong outcomes for learners, whānau, communities, and employers. You'll join an organisation guided by public service values, united by a spirit of service, and dedicated to deepening partnerships with Māori in line with Te Tiriti o Waitangi. You'll work alongside enthusiastic, high-performing colleagues in a supportive environment that values collaboration, cultural capability, and continuous learning. Here, your expertise will help influence system change, strengthen relationships across Aotearoa/New Zealand, and contribute to better futures for all learners.

We have the opportunity for an Advisor Learning and Development to join the TEC. The purpose of this role is to be responsible for training both new and existing Customer Contact Team (CCT) members to support service excellence for our customers through specialised and targeted team technical training sessions. The Advisor Learning & Development writes and develops training material and delivers technical training.

He angitūtanga: What will you be doing?

This is a hands-on role where you'll partner with in -house subject matter experts to develop and deliver training. The role will involve some combination of coordinating and the scheduling of training. It will primarily focus on:

• Technical training delivery: Working with in-house subject matter experts to write, develop and deliver training - face to-face and online - to a variety of audiences e.g. customer contact team members, and generalist advisors.
• Training coordination: Scheduling and booking of resources, co-ordinating and recording attendance, training evaluation, lessons learned and supporting continuous improvement of training programmes, induction, and resources.

He kōrero mōu: What will you bring to the role?

• Experience in Learning & Development or similar advisory role 
• Strong understanding of adult learning principles and experience in creating, updating, and maintaining training resources in diverse formats.
• Experience in training delivery / facilitation
• Proven training and stakeholder relationship management skills 
• Administration / coordination skills
• Experience in skills gaps analysis (desirable but not essential)
• Experience working in government or tertiary sector (desirable but not essential)

Ngā āhuatanga kei a mātou: What will you get in return?

• Three additional (TEC Days) leave days
• A range of benefits including flexible/hybrid working (This role is based in our Wellington office. Please note that we are unable to consider applicants based in other locations).
• Recruitment remuneration range: $86k to $102k depending on skills and experience.
• Recognition of prior service in the Public Sector

Me pēhea te tuku tono: How to Apply 

To view the role description and/or apply for this role, please click Apply for This Job, or visit the TEC Careers Portal. We request both a tailored cover letter and CV.

The closing date for this role is, Wednesday 10 June 2026. For more information or if you have any questions, please contact hr@tec.govt.nz.

Applicants must have NZ citizenship or permanent residency to be considered for this vacancy. If you hold a permanent residency visa, please provide a copy with your application.

Prior to the Tertiary Education Commission confirming any offer of employment, we will conduct pre-employment checks including criminal conviction history and reference checking as a minimum.